Welcome to PadangBaiTransport.com.
By using our website or booking any of our services, you agree to the following Terms and Conditions.
Booking Confirmation
All bookings are subject to availability.
A booking is considered confirmed only after you receive confirmation from our team via WhatsApp or email.
Prices
Prices displayed on our website may change without prior notice due to seasonal demand, fuel costs, government regulations, or operator policies.
The final confirmed price will always be communicated before your booking is completed.
Customer Responsibilities
Customers are responsible for providing accurate booking information, including:
- Pickup location
- Destination
- Travel date
- Departure time
- Contact information
Incorrect information may result in delays or additional charges.
Transportation Services
Our drivers strive to arrive on time. However, delays caused by traffic, weather conditions, road closures, or unforeseen circumstances are beyond our control.
Fast Boat Tickets
Fast boat schedules are determined by the respective boat operators.
Departure times may change due to weather conditions, sea conditions, port authority regulations, or operational reasons.
PadangBai Transport acts as a booking partner and is not responsible for schedule changes made by the boat operator.
Cancellations
Cancellation requests should be submitted as early as possible.
Refund eligibility depends on the cancellation policy applicable to each transportation or fast boat operator.
Liability
PadangBai Transport is not responsible for:
- Loss or damage of personal belongings
- Flight delays or missed connections caused by circumstances beyond our control
- Natural disasters
- Weather-related disruptions
- Government restrictions
- Force majeure events
Website Content
We strive to keep all information accurate and up to date. However, we do not guarantee that all information will always be free from errors or omissions.
Intellectual Property
All content, including text, images, logos, and graphics on this website, is the property of PadangBaiTransport.com unless otherwise stated.
Unauthorized reproduction or distribution is prohibited.